Who we are

Indulge Chocolates is a sister company to Chill Ice Cream, with joint locations in Medina, Ohio and Akron, Ohio. Our website address is https://indulge-chocolate.com.

The Privacy Policy applies to all Company products and services (together, the “Services”). This Privacy Policy does not apply to third party websites or services, including those of restaurants doing business with the Company. 

If you do not agree with the terms of this Privacy Policy, do not use the Site(s) or Services.

What personal data we collect and why we collect it

Personal Information

“Personal Information” means information that may be used to easily identify you, such as: your first and last name, street address, city, state, zip code, email address, or phone number. Credit card information is entered through a PCI-compliant dedicated payment page and does not transfer through our server and is not stored on our server in any way. Personal Information does not include information that has been de-specified such that it does not allow a third party to easily identify you.

“Usage Information” means certain information that may not be readily used to identify you that we or our third-party service providers may collect through a variety of technologies that automatically or passively collect certain information whenever you visit or interact with the Services. Usage Information may include, but is not limited to, food order data and history, locations, browser type, device make, and operating system you are using, the URL that referred you to the Services, all of the parts of the Services with which you interact, the time you use the Services. We may use such Usage Information, but if we associate Usage Information with your Personal Information, we will treat it as Personal Information.

Cookies

This site uses cookies, such as Google Analytics, to improve user experience. These cookies do not collect any personally-identifiable information. There is an opt-out browser add-on from Google that allows users to opt-out of all Google Analytics data collection.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Sites.

Who we share your data with

No one… except as Required By Law and Similar Disclosures. We may access, preserve, and disclose any information, including Personal Information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.

If you place an order and choose FedEx shipping, your name and address will be shared with FedEx.

How we collect your data

From You. We may collect Personal Information when you purchase a gift card, product(s), subscribe to any communications from us, or voluntarily provide it to us in another manner.

Customer Support. We may collect Personal Information through your communications with our customer support team.

Automatic Data Collection. We and third parties that provide functionality for our Services may collect Usage Information by use of automatic data collection technologies such as cookies, server logs, and other technology.

What rights you have over your data

If you have made a purchase through us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We take steps to ensure that your Personal Information is treated securely in accordance with industry standards and with this Privacy Policy. The Internet cannot be guaranteed to be entirely secure, however, and therefore we cannot ensure or warrant the security of any information you provide to us or accept liability for unintentional disclosures.

By using the Services, making a Purchase, or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.

Updated 11/6/2020